We never had this issue when it was free parking. They told us to just hit the help button if the key card didn’t work. We had to walk to checkin counter 2 times trying to get it resolved. We had issue each time we left the parking garage. We also had issues with the parking key not work.

So an extra $240 to be on the same floor…NOT happening. When we checked in they did not have anything available on the same floor, unless we paid an extra $60 per night per room. We booked two rooms for two night and requested them to be on the same floor when we booked. It was my son‘s 21st birthday so, we decided to spend some extra money and stay at a nicer hotel. The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.

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